1. Introduction
We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you consent to the practices described in this policy.

2. Responsible Entity
The responsible entity for processing personal data is:

HostifyPlus
hostifyplus.com
hostifyplus.com/portal/contact.php

3. Legal Basis for Data Processing
We process and use your data to execute contracts and provide services, improve and adapt our services and websites to your needs, deliver updates and upgrades, send service notifications, and process billing and payments.

Article 6(1)(a) of the GDPR serves as the legal basis for processing personal data when consent is requested for a specific processing purpose. If processing personal data is necessary for the performance of a contract, the legal basis is Article 6(1)(b) GDPR. This also applies to processing required for pre-contractual measures, such as inquiries about our products or services. If we are subject to a legal obligation requiring the processing of personal data, such as tax obligations, the processing is based on Article 6(1)(c) GDPR. Finally, data processing may be based on Article 6(1)(f) GDPR for legitimate interests, provided these do not override the fundamental rights and freedoms of the data subject. A legitimate interest is usually assumed when the data subject is a customer of the data controller.

4. Categories of Recipients

• Registrars and Registries: For domain registrations, we must forward certain personal data to registrars and registries.
• Debt Collection Agencies: We may use third-party debt collection agencies to handle collections.
• Processors: We may transfer personal data to processors for specific services, including:
  • Sending newsletters, printing and sending invoices, customer surveys, payment services, and data destruction.
  • Operating, maintaining, and supporting hardware and software.

We share data with authorities or third parties when legally required or mandated by a court order. This may include legal obligations related to risk prevention or criminal prosecution.

5. Data Retention Period
We process and store personal data only for as long as necessary to fulfill the purposes outlined or as required by law. Once your contract ends, your data will be deleted within 6 months, except for data that must be retained for legal reasons.

Backup copies are deleted with a delay, and specific contract-related data is retained until the end of the legal retention period.

6. Your Rights
You have several rights regarding your personal data:

• Right to Access and Confirmation: You can request information about the personal data we store and obtain a copy.
• Right to Rectification: You can request correction of inaccurate personal data.
• Right to Deletion: You can request the immediate deletion of your personal data under certain conditions.
• Right to Restriction of Processing: You can request the restriction of processing in certain situations.
• Right to Object: You have the right to object to the processing of your personal data for legitimate reasons or for direct marketing.
• Right to Data Portability: You can request your personal data in a structured, machine-readable format and transfer it to another controller.
• Right to Withdraw Consent: You can withdraw your consent at any time, where processing is based on consent.
• Right to Lodge a Complaint: You have the right to file a complaint with a supervisory authority if you believe your data is processed unlawfully.

7. Legal or Contractual Requirement to Provide Personal Data
Providing personal data may be legally required (e.g., tax regulations) or necessary to enter into a contract. Failure to provide required data may prevent us from entering into a contract with you.